Frequently asked questions
Are the toys safe for babies?
Yes, safety is our top priority. All our toys are made from non-toxic, baby-safe materials and meet all required safety standards for infants and toddlers.
What is the timeline for delivery?
Orders are processed within 1–2 business days. Delivery typically takes 3–5 working days depending on your location. You'll receive tracking information once your order ships.
What is your return policy?
If you receive a damaged or defective item, we’re happy to help!
Please reach out to us at hello@pebblbrains.com within 48 hours of delivery along with an unboxing video, and our team will assist you.
How do I contact customer support?
You can write to us anytime at hello@pebblbrains.com or call us at +91 81292 70322. We’re always happy to help with any questions, feedback, or support you may need 😊
What if I receive a damaged or defective product?
If you receive a damaged or defective product, please contact us at hello@pebblbrains.com within 48 hours of delivery with an unboxing video so our team can assist you.